Network Operation Centre [noc] Operator

Petaling Jaya, M10, MY, Malaysia

Job Description

Job Duties & Responsibilities :

Responsible for end-to-end service qualification including but not limited to Traffice QOS Monitoring, Manual Phone testing and Route Adjustment. Capable of performing Fault Analysis and troubleshooting through support portal. Correspond with customer and provide updates in accordance to standard operating procedures. Coordinate with customer to facilitate efficient troubleshooting process.

Job Requirements :

Candidate must possess at least a Diploma or Degree in Computer Science or any related field. Able to work in shift mode, 24 x 7 operation (Shift on rotation basis). Strong knowledge in Voice over IP (VoIP), networking, Data Network. At least 1 year of working experience in related field Willing to learn a new knowledge, skills and experience

Job Types :Full-time / Permanent

Job Type: Permanent

Pay: RM2,000.00 - RM2,800.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

Petaling Jaya: Reliably commute or planning to relocate before starting work (Required)
Education:

Diploma/Advanced Diploma (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1244675
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, M10, MY, Malaysia
  • Education
    Not mentioned