No Night Shift | Salary Up To Rm2,400 Eng Bm Customer Support Associate @ Petaling Jaya

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Applicants with SPM level qualification and above
  • Proficient in both English & Bahasa Malaysia required for this role (Read, speak and type)
  • Have no issue to work on 9am - 6pm (Monday - Friday)
  • Able to start working on 18 September 2024
  • Have no issue to be fully work based at Petaling Jaya, Selangor Office
Tanggungjawab
  • Handling all inbound calls, Email, and Live Chat pertaining to customer general inquiries, complaints, comments, feedbacks and other raising issue related the company\'s services.
  • To exceed customer\'s expectation in terms of customer service & accurate information.
  • Work in a team to achieve the required KPI elements SLA.
  • Provide customer support for problems and questions of the life insurance policy.
  • Provide assistance of the Claims Processing Service.
  • Provide guideline to submit Policy Servicing Request.
Manfaat
  • Monthly Salary: RM2,000 Basic Salary + Up to RM400 KPI Allowance
  • EPF and SOCSO
  • 12 days Annual Leave & 14 days Medical Leave
  • FREE Shuttle Service (Subang Jaya Komuter 7.45am - 10.15pm and Ara Damansara LRT 8.15am - 9.30pm)
  • Career Advancement Program
  • NO Night Shifts
  • Regular working hours
  • Well established Cafeteria with variety of food choices
  • Facilities: Pool + Gym + Rest & Relax Zone
  • One month paid training provided
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Job Detail

  • Job Id
    JD1057147
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned