No Overnight Shift] Work From Home Up To Rm 3800 Native Cantonese Speaker Customer Service Specialist For Travel Platform @ Pj

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Required at least a qualification of SPM or above
  • Converse and write fluently in Traditional Mandarin and Cantonese (read, speak, type) is a MUST.
  • Basic proficiency in English is acceptable
  • A minimum SPM qualification is needed.
  • Willing to commit working on 5 days per week, 9am-12 am (9 working hours including 1 hour break) including on public holiday and weekends
  • Able to join on the following date: 13/22 May 2024
  • Shortlisted candidate is required to come back to the Ara Damansara office twice. (1st time for Device Collection || 2nd time for Mock Call Certification), Mock Call Certification is the certification that happens after the candidate is towards the end of the training, where he/she has to pass to be sent to production. (Conducted after 3-4 weeks upon the completion of the training, applicable for WFH only*)
  • Candidates are to be based in either KL or Selangor if shortlisted for the position.
Tanggungjawab
  • Able to handle all inbound calls from customers about the company\'s product and services
  • Help customer resolves any issues or complaints regarding the company\'s product and services with high level of customer service
  • Assist the customers in solving their problems to ensure customer\'s satisfaction with providing professional customer support
  • Provide feedback on efficiency of whole customer support experience to manager and relevant departments
Manfaat
  • Monthly salary: RM 3000 + up to RM 300 KPI allowance + RM 500 night shift allowance
  • Other benefits: EPF + SOCSO, 14 days Annual Leaves, 12 days Medical Leaves
  • Opportunities for career advancement within the company
  • Variety of facilities in company (rest zone and cafeteria)
  • 1 to 2 months of training with basic salary will be provided
Soal Jawab JawatanTanya soalan dan majikan akan menjawab tentang jawatan ini

Maukerja

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1026936
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 per month
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned