About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Job Summary:
The position provides the first level of remote monitoring and management to a growing base of global customers\xe2\x80\x99 network equipment and IT systems. Responsibilities include responding to alarms and coordinating activities for incident resolution, notifying customers of events and ongoing status, and escalating issues to third parties and higher technical and managerial support.
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