Nutrition/pharmaceutical] Customer Care English/mandarin Speaker

Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Candidate must possess at least SPM/ Diploma or Advanced Diploma or Bachelor\'s Degree in Food Technology/Nutrition/Dietetics, Nursing, Medical Science, Pharmacy/Pharmacology or equivalent.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Fresh grads encourage to apply - Full training provided
  • Preferably Junior Executives specializing in Customer Service or equivalent.
  • Candidate must be able to converse in English and Mandarin.
Tanggungjawab
  • Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage
  • Maintain records of telephonic interactions
  • Data entry and maintenance of customer databases
  • Ensure that the service delivery to customers is of excellent quality
  • Work closely with marketing/product managers to deliver brand knowledge to customers
  • Perform other job-related duties as requested by supervisor.
  • Persuasion -- Persuading others to change their minds or behaviour.
  • Learning Strategies -- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
Manfaat
  • Working Hours: 9.00am to 6.00pm (Monday - Friday)
  • Commission/ allowances
  • EPF & Socso
  • Annual Leave
  • Medical Leave
  • Rest & relax area
  • Quarterly staff recognition and appreciation
  • 5 minutes walking distance from public transport
Career Prospect:
  • Executive
Senior Executive
Team Leader
Assistant Manager
Manager
Senior Manager.\xe2\x80\xa2 IJP - Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.\xe2\x80\xa2 Career path program with Multi-functional Product, process, soft skill, developmental training.

Manfaat tambahan
  • 5 Working Days
  • Training Provided
  • Allowance Provided
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Job Detail

  • Job Id
    JD905967
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor - Ara Damansara, Selangor, Malaysia
  • Education
    Not mentioned