1. Attend to walk-in, calls and email from purchasers
2. Attend to complaints and ensure proper follow up are taken to address the issues
3. Coordinate with supervisor and purchaser on the progress of defect rectification works
4. Ensure defects identified during the defect's liability period are rectified accordingly within the stipulated time frame
5. Report on the performance of third party contractors and service providers on periodic basis
6. Assist in general clerical duties including filing, preparing quotations & invoices, coordinate appointment with contractors, etc
7. Update and keep track of customer complaints via on line system
Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM2,000.00 - RM2,499.00 per month
Benefits:
Additional leave
Maternity leave
Opportunities for promotion
Parental leave
Professional development
Education:
STM/STPM (Preferred)
Experience:
Administrative: 1 year (Preferred)
Willingness to travel:
100% (Preferred)
Work Location: In person
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