Job Description

Position Title

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Officer, Inflight Operations

Report To

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Supervisor, Inflight Operation

Role Purpose

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To provide full support for end-to-end catering operations for Fireflyz ATR aircraft in Subang, including catering loading and offloading, cart setup, stock management, equipment cleaning, vehicle handling, and onboard sales.

Key Accountability

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Prepare Amenities and Refreshment Carts: Stock and organize all amenities and refreshment carts for onboard service. Set Up Merchandise Sales Carts & Replenish Stock: Arrange sales carts and restock items for onboard retail. Transport Catering Items to Aircraft: Move catering supplies from the inflight warehouse to the aircraft. Assist with Aircraft Loading and Offloading: Help load and unload catering, merchandise, and other supplies. Prepare Catering Documentation: Complete checklists and crew delivery orders for catering items. Prepare Catering Equipment: Ready hot water urns, ice cubes, and spare leaflets for service. Clean Equipment: Wash and sanitize carts, ice cooler boxes, hot water urns, and other service equipment. Check Inflight Operation Vehicles Daily: Inspect vehicles used in operations for safety and readiness. Maintain Vehicles: Wash and perform basic maintenance on inflight operation vehicles. Handle Recyclable Items: Collect, compress, and organize recyclables from aircraft and vehicles. Load/Unload First Aid Kits: Rotate and manage onboard first aid kits to ensure they are complete. Monitor Seat Pocket Items: Ensure seat pockets have merchandise leaflets, safety leaflets, and multi-purpose stickers, and restock as needed.

Qualification & Working Experience

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Minimum of SPM, SPMV,DVM or Diploma or Bachelor's degree in Aviation Management, Hospitality, Logistics, or a related field Minimum 1-3 years of experience in airline operations, inflight services, or ground handling

Areas of Experience

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Exposure to airline catering, aircraft handling, or inflight operations is highly desirable.

Personality Traits

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Team player with strong problem-solving skills. Flexible to work in shifts, including weekends and public holidays. Physically fit for handling aircraft supplies and operational equipment. Strong understanding of airline operational procedures and inflight service protocols. * Strong communication and interpersonal skills for coordinating with crew, catering teams, and ground staff.