Job Description

List-ID: 104354785Today 12:10



\xf0\x9f\x8c\x9f Join Our Team - E-Commerce Online Customer Service Wanted! \xf0\x9f\x8c\x9f
.
Do you have experience handling customer service on marketplaces such as TikTok, Shopee, and Lazada?
.
Are you passionate about providing exceptional customer experiences?
.
Do you thrive in a fast-paced online sales environment?
.
If so, we want you on our team!
.
Who We Are:
At Max Audio Online Sdn Bhd, we\'re more than just an online retailer; we\'re a customer-centric community dedicated to delivering top-notch products and service.
.
We\'re looking for a customer service representative to join our growing team and help us continue to exceed customer expectations.
.
What You\'ll Do:
.
As a customer service representative, you\'ll be the face of our company, assisting customers with their inquiries, providing product information, resolving issues, and ensuring a seamless shopping experience.
.
Your main responsibilities will include:
.
(+) Responding to customer inquiries via phone, email, and live chat
(+) Providing product recommendations and information
(+) Handling order management, returns, and exchanges
(+) Resolving customer concerns and ensuring their satisfaction
(+) Collaborating with our sales and fulfillment teams to meet customer needs
.
What We Offer:
.
(+) competitive salary and performance-based incentives.
(+) Opportunities for career growth and development
(+) A supportive and inclusive team environment
(+) product training to make you an expert in our offerings.
(+) Flexible work hours and remote work options
(+) A chance to be part of a dynamic and innovative e-commerce company.
.
Qualifications:
.
We\'re looking for candidates with the following qualifications:
.
(+) exceptional communication and problem-solving skills.
(+) Prior experience in customer service, sales, or e-commerce is a plus.
(+) a passion for delivering outstanding customer experiences.
(+) Strong organizational skills and the ability to multitask
(+) tech-savvy with knowledge of online sales platforms.
(+) A positive attitude and a willingness to learn and adapt
.
How to apply:
.
Ready to embark on an exciting career with us?
Send your resume and a cover letter explaining why you\'re the perfect fit for our Customer Service Representative position to our email or WhatsApp.
.
This is your chance to gain valuable experience and make a meaningful impact in the world of online sales.

Join us at Max Audio Online Sdn Bhd and let\'s build your future together!

We are located in:

74, Jalan Jejaka,
Taman Maluri, Cheras,
55100, Kuala Lumpur

Is it 1 minute away from Taman Maluri LRT Station?

Beside AEON Taman Maluri

Same roll as Pizza Huts

There\'s lots of delicious food around our area

You can even do grocery after work at AEON

Job Details

Job Info & Requirement
Contract Type

Full-time
Job Type

Non-Executive
Experience Level

1 year, 1-3 years, 3-5 years, 5-10 years,
10 years
Job Categories

Customer Svc/Call Centre
Minimum Education Required

Have Experience in Customer Service
Language Required

English, Bahasa Malaysia
Nationality Preferred

Malaysians Only
Gender Preferred

Female Only
Own Transport

None
Salary & Other benefits
Salary

RM 1,500 to RM 2,500 per month

Mudah.my