Online Marketing Excetive (johor Bahru)

Johor Bahru, Johor, Malaysia

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As an Online Customer Service Representative, your primary responsibility is to provide exceptional customer support through various online channels.

Respond to customer in 3 language (Mandarin/ English/Malay)
Identify and resolve customer issues effectively and efficiently.
Stay informed about the company\'s products or services and any updates or changes.
Provide basic technical support to customers encountering issues with online platforms, websites, or digital products.
Strong written and verbal communication skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using online communication tools, social media platforms, and customer service software.
Previous customer service experience is a plus.
Training provided

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