Job Description

Job Responsibility Answering questions about the company\'s products or services Provide excellent customer service in handling queries / resolve customer complaints Respond to customers inquiries in a timely manner Maintaining & retaining a fruitful relationship with existing & new customers Knowledge of the company\'s products & services Job Requirements Experience in sales & customer service High proficiency in the English, Bahasa Malaysia & Bengali language (verbal & written) Exceptional verbal and written communication skills and attentiveness to customers needs Confident, with very good telephone etiquette Must be able to use basic computer software, MS Office (Excel, Microsoft Word) & basic internet applications (Internet browser, Chat software) Good Keyboard and typing skills. English typing speed must 25 WPM above, English language typing speed of at least 25 wpm with 95% accuracy. Please use this typing website for English and Bengali. Make sure your keyboard can type Bengali Ability to work independently Professional attitude Must be able to work a 12 hour shift (12 pm - 12 am) GMT+6 Must be able to work on weekends and public holidays Possess own laptop, and a stable internet connection at home Able to work from home for at least 3 months One day rest day per week Salary range RM 3,500 - RM 4,000. Work from home salary will be paid weekly Able to start immediately Job Benifits Career Advancement Opportunity Should you pass the probationary period of 3 months working from home, you are entitled to an opportunity to work in Cambodia and your remuneration will be adjusted accordingly Work-life balance

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