Job Description

• Actively engage with customers through online channels, such as emails, chat platforms, social media, and online marketplaces.
• Provide exceptional customer service by promptly responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
• Develop a deep understanding of the company\'s products or services to effectively communicate their features, benefits, and value propositions to customers.
• Implement sales strategies to generate leads, drive conversions, and increase sales volume.
• Build and maintain strong relationships with customers to foster loyalty and repeat business.
• Process customer orders accurately and efficiently, ensuring timely delivery and customer satisfaction.
• Stay updated on industry trends, competitor activities, and customer preferences to identify sales opportunities and improve sales strategies.
• Prepare regular sales reports, including sales performance, customer feedback, and market insights, to evaluate sales effectiveness and identify areas for improvement.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-lavier-international-sdn-bhd-job-online-sales-representative]
; Requirements: -

• Able to read and write Mandarin and English
• Monitor and manage online platforms, such as e-commerce websites and social media accounts, ensuring accurate product listings, attractive visuals, and compelling product descriptions.
• Meet or exceed sales targets and contribute to the overall revenue goals of the company.
• Collaborate with other teams, such as marketing, product development, and customer support, to align sales efforts and provide a seamless customer experience.
• Stay updated on product knowledge, sales techniques, and online marketing strategies through continuous learning and training opportunities.
• Be accountable for key performance indicators (KPIs) related to sales, customer satisfaction, and order fulfilment.
• Embrace technological advancements and adapt to new online sales tools and platforms to maximise sales opportunities.
• Basic salary and commission given.