Online Support Executive
Kuala Lumpur - Selangor, Malaysia
Job Description
MohonKelayakanLevel 1 : Online Support ExecutiveRequirement as followed:
- Min possess Diploma in any field
- Fresh graduates are encouraged to apply
- Proficiency in English & Bahasa Malaysia in communication & writing
- Reliable internet connection, own a computer and a suitable workspace for remote work
- Strong attention to detail in verifying system-provided information
- Able to work on shift (10PM to 10AM or 10AM to 10PM), 6 days a week
- Customer Service, Problem-Solving, Technical Troubleshooting & Multitasking
- Provide information regarding bank service availability.
- Investigating and resolving transaction issues reported by merchants
- Escalating unresolved problems to Level-2 and Level-3 support teams
- Preparing and submitting daily reports to the Head of Department (HOD)
- Attending weekly online meetings with the HOD to discuss collected issues
- KWSP
- SOCSO
- Career advancement
- Annual and Medical Leave
- Work From Home
Maukerja
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Job Detail
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Job IdJD1076963
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur - Selangor, Malaysia
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EducationNot mentioned