Job Description

Job Summary

The Junior Administrative Officer provides administrative and clerical support to the Immigration Office, ensuring smooth daily operations. This role involves handling documentation, data entry, customer assistance, and coordination with internal teams while maintaining compliance with immigration procedures and policies.

Key Responsibilities

Assist in preparing, processing, and filing immigration-related documents and applications Perform data entry and maintain accurate records in internal systems Handle front counter duties, including attending to walk-in clients and responding to inquiries Support officers with appointment scheduling and document verification Manage correspondence (emails, letters, phone calls) and follow up on pending cases Maintain proper filing systems (physical and digital) Ensure confidentiality and proper handling of sensitive information Assist in general office administration tasks as assigned

Requirements & Qualifications

Minimum

Diploma

in Business Administration or related field Fresh graduates are encouraged to apply Basic computer skills (MS Word, Excel, email) Good communication skills in

Bahasa Malaysia

; English is an added advantage Organized, detail-oriented, and able to follow procedures Ability to work in a fast-paced environment

Preferred Skills

Experience in administrative or clerical roles Familiarity with government or immigration procedures (added advantage) Customer service skills and professional attitude

Working Hours & Benefits

Office hours (Monday to Friday) Annual leave, medical leave, and public holidays as per company/government policy Training provided
Job Types: Full-time, Contract
Contract length: 36 months

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person