Job Description

-------------------

Manage office supplies, records, and filing Answering phone calls Assist and troubleshoot customer's issues for all merchants. Attend and respond to customer's inquiries, complaints via phone calls, WhatsApp & email. Perform terminal configuration and setup for new outlet and replacement. Configure and setup TV box for new outlet and replacement. Report on TV / TVbox problems in WhatsApp group and update report file Compile and check returned / spoilt terminals Update terminal master file and jobsheets accordingly. Compile calls report received for card payment issue from merchants Compile all faulty call received for Walletz report from outlet Request credentials for terminal setup promptly on weekly basis. Coordinate with Technicians, manage inventory, prepare DO and handle loading/unloading if needed. Overall to assist with daily tasks in Operation & CS team.


Requirements & Qualifications

Minimum SPM / Diploma in any field 1 year experience in admin,CS or Operations. Ability to work independently and handle multiple tasks Customer-oriented mind-set Organised & Willingness to learn technologies May require after-hours or weekend support


Work Location: Near to MRT Station: Surian/IOI Mall Damansara @ Kota Damansara.

Interested candidate to email resume to: @.

.

Job Details

---------------

Job Info & Requirement

Contract Type
Full-time


Job Type
Non-Executive


Experience Level
< 1 year


Job Categories
Admin/Data Entry


Language Required
English, Bahasa Malaysia, Mandarin/Cantonese


Nationality Preferred
Malaysians Only


Gender Preferred
All Genders


Own Transport
None

Salary & Other benefits

Salary

RM 2,500 to RM 3,500 per month