Job Description

1. Stabilization of Acquired Clinics:

Conduct an initial assessment of the acquired clinics to identify operational, financial, and cultural challenges.

Develop a stabilization plan for each clinic accordingly.

Implement immediate measures to address critical issues such as staffing shortages, medication disruptions, or patient care quality concerns.

Establish clear communication channels within BD Department an d operation staff to foster trust and transparency during the transition.

2. Identify Doctor in Charge (DIC) & Staff in Charge (SIC):

Collaborate with Managers to identify the DIC and SIC for each acquired clinic.

Ensure that the DIC and SIC roles are clearly defined and communicated to other clinic staff.

Work with the DIC and SIC to establish a strong leadership team that will guide the clinic operations thereafter.

Facilitate communication and collaboration between the DIC and SIC to ensure a smooth transition and alignment with Careclinics' standards and policies.

3. Implement CareClinics Policy and SOP (Standard Operating Procedures):

Review existing clinic policies and standard operating procedures (SOPs) to identify areas of alignment and areas requiring adaptation or revision.

Work closely with doctors and staff to train them on updated policies and procedures.

Ensure that policies and SOPs are documented and accessible to all relevant clinic personnel.

Monitor adherence to CareClinics policies and SOPs and provide ongoing support and guidance.

4. Staff Training:

Assess the training needs of SIC and other clinic staff on CareClinics 'best practices and standards and implement functional reporting system.

Implement training sessions, and online collaboration with other departments or modules as needed to educate staff.

Evaluate the effectiveness of training programs through assessments, feedback, and performance monitoring.

Provide continuous support and follow-up training to ensure staff members are comfortable and proficient in the new procedures and systems.

5. Cross-Functional Coordination

Liaise between different functional teams, including Finance, HR, IT, legal, and operations, to ensure

alignment and communication throughout the integration process.

6. To perform any other additional tasks or assignments that are communicated by your superiors.

Qualifications and Experience

Diploma or Bachelor's degree in healthcare administration, business management, or a related field. Additional certifications or qualifications in healthcare management are advantageous. Proven experience (typically 2+ years) in healthcare operations management, preferably in a multi-site clinic environment. Strong leadership and team management skills, with the ability to motivate and inspire diverse professionals. Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making. Familiarity with healthcare systems, and clinic management software CxSYS(advantage) Strong communication and interpersonal skills, with the ability to build relationships with medical professionals, staff, and stakeholders. Adaptability and flexibility to work in a dynamic healthcare environment. Strong commitment to providing high-quality patient care and delivering exceptional service.
Interested candidates kindly fill in the application form https://forms.gle/yqWFLu92uhwCtWij6

Interest candidate may direct contact to Ms Nabilah - 016-2598934 (HR)

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

Maternity leave Parental leave
Work Location: In person