Operation Manager

Kuala Lumpur, M14, MY, Malaysia

Job Description

Outlet Manager - Operational Team



We are a dynamic company in the

Food & Beverage industry

, looking for a dedicated and results-driven

Outlet Manager

to join our Operational Team. The ideal candidate will oversee daily outlet operations, lead the service team, ensure excellent customer experience, and drive the outlet's overall performance.

Job Requirements



Minimum

STPM or University level

education, diploma or degree in Hospitality/Business Management is an advantage. Proven experience in F&B operations, preferably in a supervisory or managerial role. Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal abilities. Ability to manage budgets, control costs, and maximize revenue. Strong focus on guest satisfaction and service quality. Flexible and able to adapt in a fast-paced environment.



Oversee daily outlet operations to ensure smooth service. Lead, train, and motivate the team to achieve performance standards. Monitor sales, costs, and inventory to optimize outlet performance. Handle guest feedback and resolve issues to maintain high satisfaction. Implement company policies, standards, and procedures within the outlet.
Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM3,300.00 - RM6,500.00 per month

Benefits:

Opportunities for promotion Professional development
Work Location: In person

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Job Detail

  • Job Id
    JD1163639
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    51892.0 65707.0 USD
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned