Coach, motivate and train Retail Operation Executive & Supervisor to achieve area turnover and EBITDA goal set by the company
Working closely with Marketing department for outlet marketing activities, brand exposure
Assist to work on company budgets, preparation of reports on outlet performance, outlet pic performance reports
Conduct random shop visit for store audit & compliances
Build and retain good relationship with the company stakeholder
Analyze, planning, proposed and implementation of business strategic plan
Manage inventory cost in retail outlets, maintenance healthy level of stock of chemical, minibox and related products
Audit Operation Executive assigned task and execution
Annual review, proposed and update in Standard Operation Procedure to achieve efficient business productivity
Control and monitor retail stores and operation team expenses and productivity
Identify location of new stores, negotiate rent and propose agreement for signing.
Constantly analyze about market trends and general.
Proposed marketing related events for business improvement strategy.
Strategic placement planning proposal for Person In-charge for business improvement & compliances.
To be liaison person with all landlord of shops that we rent for all necessary discussion, negotiation and communications.
Annual job performance appraisal on Retail Operations Executive, support team and Careline Agents.
Constant review, proposed action plan on new stores performance, proposed business action plan for poor performing stores.
Requirement:
Candidate must possess at least a degree in any field.
Minimum 5 years' experience in Operations field which involving in retail industry specialize in retail store.
Leadership quality, dynamic, diplomatic & result oriented.
Computer literate and with good spoken & written English and Bahasa Malaysia.
Proficient in speaking Mandarin will be an advantage.
Have full working rights for Malaysia.
Benefits We Offer:
Free parking
5 working days
Entitled to all Selangor gazette public holidays
EPF, SOCSO, EIS & Tax Contribution
Additional leave (maternity, compassionate and etc.)
Insurance coverage
Medical claim
Allowances
Annual increment
Yearly bonus
Promotion opportunities
Laptop & devices provided
Food pantry provided
Staff activities
Career growth & development
Supportive team culture
Working Days & Hours:
Monday to Friday
9:00 AM - 6:00 PM (1-hour lunch break)
Job Types: Full-time, Permanent
Pay: RM7,500.00 - RM10,000.00 per month
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Parental leave
Application Question(s):
What is your expected salary (RM)?
What is your notice period ?
How many years' experience do you have in the retail industry?
How many years' experience do you have as an operations manager?
Language:
Mandarin (Preferred)
Work Location: In person
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