Job Description

RoleEnsuring that all operational functions run smoothly, supporting store operations, managing inventory, implementing processes, and driving efficiencyStrong organizational, analytical, and communication skills are essential for success in this role, along with a customer-centric mindset and a focus on continuous improvement.Duties & ResponsibilitiesOperational Processes Management: Develop and implement operational processes and procedures to optimize efficiency, productivity, and customer service. Ensure compliance with company policies, standards, and legal requirements. Monitor and evaluate operational performance, identifying areas for improvement and implementing appropriate solutions.Inventory and Supply Chain Management: Oversee inventory management processes, including stock control, replenishment, and monitoring inventory levels. Coordinate with suppliers and vendors to ensure timely and accurate product deliveries. Collaborate with the merchandising team to forecast demand, plan product assortments, and optimize inventory turnover.Store Operations Support: Provide guidance and support to store managers and staff on operational policies, procedures, and best practices. Assist in the implementation of visual merchandising guidelines, ensuring consistent brand representation across stores. Support store openings, renovations, or closures by coordinating logistics, equipment, and personnel. Monitor store performance metrics, such as sales, customer satisfaction, and operational compliance, and recommend actions for improvement.Financial and Budget Management: Assist in budget preparation and monitor operational expenses to ensure cost-effectiveness. Analyze financial and operational data to identify opportunities for cost savings and process improvements.Communication and Stakeholder Management: Establish effective communication channels with internal stakeholders, such as store managers, merchandising teams, and senior management. Collaborate with cross-functional teams, such as marketing, merchandising, and human resources, to align operational activities with broader business objectives. Job RequirementsEducation and Experience: A bachelor\'s degree in business administration, retail management, operations management, or a related field is preferred. Previous experience in a retail environment, preferably in a supervisory or managerial role, is highly desirable. Experience in managing operational processes, inventory control, and store operations is beneficial.Knowledge of Retail Operations: Strong understanding of retail operations, including inventory management, supply chain logistics, store processes, and customer service. Familiarity with industry best practices, operational standards, and compliance requirements. Knowledge of retail systems and technology, such as point-of-sale (POS) systems, inventory management software, and reporting tools. Strong command in Microsoft Office, reporting skillsLeadership and Management Skills: Strong management skills, such as planning, organizing, delegating, and prioritizing tasks.Analytical and Problem-Solving Skills Excellent analytical skills to analyze operational data, identify trends, and make data-driven decisions. Ability to identify operational challenges, troubleshoot issues, and implement effective solutions. Strong problem-solving skills to address operational inefficiencies, streamline processes, and improve productivity.Attention to Detail and Organization: Strong attention to detail to ensure accuracy in operational processes, inventory management, and financial records. Excellent organizational skills to manage multiple tasks, prioritize work effectively, and meet deadlines. Ability to maintain organized records, track operational metrics, and report on performance.

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