Operations Assistant

Kuala Lumpur, Malaysia

Job Description


MohonKelayakana) College degree or above. More than 1 year of hotel work experience, with basic skills in reception.b) Have a strong willingness to learn and develop in the hotel management.c) Strong communication skills, clear logic, and able to resolve customer-related complaintsd) Strong execution ability and able to implement the company\'s operating standards and policiese) Enthusiastic and proactive in work.f) Proficient in Microsoft Office such as Word and Excel.Tanggungjawaba) Assist the manger in the daily operations, such as operating procedures, service standards, management specifications, fund settlement, etc.b) Cooperation and docking work with various hotel OTA systems.c) Assist in formulating annual business goals and plans, and analyze operating management status and market development statusd) Be familiar with the operation procedures of reception and cooperate with the manger to implement the operation plan.e) Routine update of room condition and pricef) Properly handle customer complaints and other issues.g) Manage the consumption of guest room products, and count the inventory for regularly purchases.h) Handle routine customer calls, Email and visitor reception.Manfaata) The basic salary is higher than others in the same industry.b) Those with outstanding abilities and excellence will be provided with faster higher level.c) The additional bonus will be paid according to the standard assessment.Important InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1035277
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned