We are seeking a highly organized and detail-oriented Operations Executive to support the daily operations of our growing prosthetics and orthopaedic business. This role plays a vital part in ensuring the smooth coordination between headquarters and branches, maintaining accurate inventory records, managing procurement systems, and supporting sales-related activities. The ideal candidate should have a proactive mindset, strong organizational skills, and the ability to multitask in a fast-paced medical industry environment.
Designated Tasks:
Perform stock control and regular stock checking across all company branches for products such as prosthetics, orthotics, and implants.
Manage and coordinate consignment stock with the sales team, ensuring accurate documentation and traceability.
Update and maintain the stock inventory system, ensuring real-time and accurate data entry.
Monitor sales staff outstanding balances and follow up on payment collections to ensure timely settlement.
Handle operations related to electronic procurement system, including submission of offers and order tracking.
Process and submit payments for internal cases, ensuring accuracy and compliance with internal guidelines.
Coordinate and track stock transfers between the Headquarters and branches, ensuring smooth logistics and inventory integrity.
Conduct internal audits across departments to identify process gaps, ensure adherence to SOPs, drive operational efficiency, and support continuous improvement initiatives.
Requirements:
Minimum a Diploma or Bachelor's degree Business Administration, Operations Management, Logistics, Healthcare or related field of study.
Preferred 1 to 2 years of experience in operations, administrative, or logistics role.
Fresh graduates are welcomed to apply.
Relevant Skills:
Inventory & Stock Management
- Skilled in conducting stock checks, managing stock movements, and maintaining accurate inventory records.
Familiarity with Medical Products
- Understanding of prosthetics, orthotics, and implants handling and classification.
Procurement System Proficiency
- Experience working with internal/external procurement platform for submitting offers and tracking orders.
Administrative Accuracy
- Strong attention to detail in processing payments, documentation, and data entry.
Payment Follow-up & Monitoring
- Capable of tracking sales staff balances and ensuring timely collections.
ERP/Inventory System Use
- Comfortable using digital systems to update stock and manage product movement.
Communication & Coordination
- Able to liaise effectively with sales staff, suppliers, and internal teams.
Time Management
- Excellent at prioritizing tasks and meeting deadlines in a multi-branch operational environment.
Problem-Solving Skills
- Ability to identify and resolve operational bottlenecks or stock discrepancies.
Microsoft Office Proficiency
- Particularly strong with Excel for reporting and inventory tracking.
Logistics Coordination
- Experience in handling inter-branch transfers and consignment logistics.
Team Collaboration
- Works well in cross-functional teams, supporting both operations and sales.
Spoken and Written Languages:
English (Essential)
Malay (Essential)
Chinese (Essential)
Multilingual candidates will have an added advantage
Transportation:
Candidates must possess a valid drivee's licence and have access to their own vehicle for work-related travel.
As travel is an essential part of this role, the candidate must be willing and able to travel to various branches and client sites, including interstate travel across different states in Malaysia.
Travel allowances will be provided in accordance with company policy.
Willingness to travel up to 40% of the time to conduct internal audits, perform site visits, oversee operational processes, support cross-functional initiatives, and ensure compliance with company standards across all branches across Malaysia.
Job Type: Full-time
Pay: RM3,000.00 - RM4,500.00 per month
Benefits:
Maternity leave
Opportunities for promotion
Parental leave
Professional development
License/Certification:
Driver's (Required)
Willingness to travel:
100% (Required)
Work Location: In person
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