Job Description

Role:

Operations Executive - Mandarin Speaker

Employer:

Automotive Company

Working Mode:

On Site

Working Hours:

Normal working hour

Job Type:

Permanent

Job Location:

Damansara Utama, Petaling Jaya, Selangor

Experience:

2-3 years of experience in operations, logistics coordination, or customer service support.

Applicants:

Local Malaysian citizens mandarin speaker

Job Summary

The Operations Executive will play a key supporting role in ensuring efficient day-to-day operations and smooth coordination between internal teams and external partners.

Working closely with the Operations Manager, this position is responsible for assisting in order processing, logistics coordination, system updates, and performance tracking. The ideal candidate is detail-oriented, organized, and proactive, with a strong sense of accountability and teamwork.

JOB DESCRIPTION

Support the Operations Manager in daily operational activities, ensuring accurate and timely execution of assigned tasks.

Manage order processing and fulfillment activities in Microsoft Dynamics 365 Business Central, ensuring data accuracy and system consistency.

Coordinate with customers, logistics providers, sales teams, and warehouse personnel to monitor delivery schedules and resolve operational issues.

Assist in the implementation and maintenance of standard operating procedures (SOPs) and internal controls.

Monitor inventory and shipment status to ensure smooth supply chain operations.

Contribute to continuous improvement initiatives by identifying potential process enhancements and supporting execution plans.

Handle customer service follow-ups and support inquiries in coordination with relevant departments.

Perform other duties and ad hoc assignments as directed by the Operations Manager.

JOB REQUIREMENTS

Diploma or Bachelor's Degree in Business Administration, Operations Management, Supply Chain, or a related field.

At least 2-3 years of experience in operations, logistics coordination, or customer service support.

Proficiency in Microsoft Dynamics 365 Business Central or similar ERP systems is preferred.

Strong attention to detail, with excellent organizational and multitasking abilities.

Good analytical and communication skills, both written and verbal.

Team player with a positive attitude and willingness to learn.

Proficiency in English and Bahasa Malaysia, and Chinese is required.

Job Type: Full-time

Benefits:

Professional development
Experience:

Operation Management: 2 years (Required)
Language:

Mandarin (Required)
Work Location: In person