Job Description

Assalamualaikum,

VACANCY: OPERATIONS & STRATEGY EXECUTIVE

(Due to the nature of the role, we are seeking a female candidate)

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Company Overview:

We are an education company offering online group learning and personalized 1-to-1 tuition (online and physical) for primary and secondary students.

We are a vision-driven education company with a strong system, clear direction, and high standards.

We are now looking for one key person to work closely with the Founder to manage daily operations and support business strategy execution.

This role is

not an ordinary admin or customer service role

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Main Responsibilities:

To assist the Founder in

managing daily operations

of the company. To work closely with the Founder as a key support role, managing daily priorities, coordination, follow-ups and execution across operations. To coordinate and monitor

student, parent, and tutor operations

. To ensure operational tasks are completed

accurately, on time, and according to SOP

. To assist in

planning, organising, and executing business activities and programs

. To help track tasks, follow-ups, deadlines, and internal workflows. To act as a

bridge between the Founder and the team

. To assist in

problem-solving and process improvement

. Any other tasks as directed by the Founder.
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We Are Looking For Someone Who:

Is comfortable working closely with the Founder and supporting both professional and day-to-day work matters. Is

highly organised

, disciplined, and reliable. Can work

independently with minimal supervision

. Has

initiative

, not just waiting for instructions. Can think, suggest ideas, and help improve systems. Is emotionally mature, professional, and knows work boundaries. Can handle multiple tasks without panicking. Willing to learn, grow, and take responsibility.
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Skills & Requirements:

Minimum

Diploma

(Degree is an advantage). Experience in

operations, admin, customer service, education, or management

is an advantage. Good communication skills (Bahasa Melayu & basic English). Comfortable using WhatsApp, Google Drive, spreadsheets, and basic systems. Able to organise information, data, and tasks neatly. Possess laptop. Able to work in Seri Iskandar, Perak.
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Working Style Expectations:

This role works closely with the Founder and requires

flexibility in working hours

. Tasks and support needs may arise outside standard office hours. This role is

not suitable for candidates who require strictly fixed working hours

. This role requires a

high level of availability, flexibility and commitment

, as it works closely with the Founder. It is

best suited

for candidates who are able to

prioritise work commitments

at this stage.
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Working Hours:

Monday to Friday: 8.00am - 5.00pm

Saturday: 8.00am - 1.00pm

(Flexible when needed, based on operational requirements)

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Salary & Benefits:

Probation salary:

RM2,500

After probation:

RM2,800 - RM3,000 (based on performance) EPF, SOCSO & SIP. Full-time position. Training and close guidance provided. A trusted role working closely with the Founder and playing a key role in shaping daily operations and strategic execution.
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Important Note:

This position works

very closely with the Founder

. We are looking for someone who is serious, committed, and ready to grow with the company long-term.
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Only shortlisted candidates will be contacted for the next stage.

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

Additional leave Flexible schedule Professional development
Application Question(s):

Have you read and understood the 'Working Style Expectations' for this role (working closely with the Founder and supporting daily priorities)? This role requires flexible working hours when needed. Are you comfortable with this arrangement?
Work Location: In person