Job Description

(2300119)
Malaysia-Pulau Pinang-Bayan Lepas - Dpn | Full-time | Permanent | Shift


YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS Would you like to become part of the world\xe2\x80\x99s most international company?
A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist! YOUR TASKS

• Ensure that gateway operations agents maintain a professional image to both internal and external contacts.
• Organise appropriate shifts and manning levels to meet business requirements.
• Ensure incoming shipments are recovered, \xe2\x80\x9cbreak bulked\xe2\x80\x9d, inspected and cleared in the quickest, most efficient manner possible.
• Manage receipt and lodgement of outbound shipments from country operations to ensure timely departure and uplift.
• Ensure accurate sorting and optimum loading of all inbound & outbound shipments.
• Monitor ground handler and warehouse provider performance and complete all necessary reports.
• Ensure safe working practices and environment within the shift.
• Participate in gateway quality policy and initiatives e.g. ISO.
• Develop a high performance service culture within the functional department. Plan, organize and direct and efficient and effective functional department.
• Develop IKOs/KPIs with team members and monitor individual performance.
• Consult performance appraisal.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.

YOUR PROFILE

• Exhibits an execptional degree of ingenuity, ,creativity, resourcefulness and empathy.
• Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
• Typicaly requires Diploma (or equivalent) 2-3 years operations experience, preferably within transportation or logistics industry
• Line Trainer certified
• First Aid certified
• IATA Dangerous Goods Acceptance Certification

OUR OFFER

• Strong career support in a international environment
• Great culture and colleagues
• Multifarious benefit program

Do you see a personal challenge in these versatile and reponsible tasks? Then apply now!
We look forward to receiving your application!
Posting Legal Entity DHL Express (Malaysia) Sdn. Bhd.