Job Description

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet\xe2\x80\x99s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you\xe2\x80\x99re looking for!

About The Job

Responsible to execute and monitor the end-to-end order management process, which includes expediting orders to ensure they are fulfilled properly and on time as per the agreed service levels.

Key tasks:

• Discuss the order specifications with the concerned sales companies or sales person (payment
• terms, delivery terms and other specific customer agreements)
• Execute and manage the order processes (order to cash) via ERP System (iScala)
• Place orders to internal factories and external suppliers
• Communicate with customers and follow up on order acknowledgements
• Manage the delivery terms/time and agreed budgets
• Import and export shipment and shipping documents handling with custom and authorities
• Order backlog follow up and warehouse management (inventory control and goods movement)
• Ensure the invoicing process (advance invoice, delivery invoice, official invoice)
• Manage claims (external supplier claims and ACT claims) and follow up
• Installed Based update in system
• Innovative mindset on order process improvements
• Liaise and working closely with third party providers

• Diploma or Degree in Business Administration, Supply Chain or equivalent
• Minimum 5 years\xe2\x80\x99 working experience in orders management, logistic and planning
• Good communication skills and MS applications
• Ability to work independently with minimum supervision and interact with all levels and different cultures
• Customer service oriented and ability to prioritise and multitask

• You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet
• You work in a company who values personal development and leadership
• Your work will have a true impact on Alfa Laval\xe2\x80\x99s future success

Alfa Laval