Job Description

Working location

No. 42-46, Ground Floor, Jalan SS 19/1d, Ss 19, 47500 Subang Jaya, Selangor

Job Summary

Outdoor Operations Executive is a hands-on and detail-oriented position to oversee daily co-living operations. This role ensures tenant satisfaction, smooth property management, and high occupancy performance. The ideal candidate will have strong organizational skills, customer service orientation, and the ability to manage multiple properties while achieving key operational KPIs.

Scope of Work

Property & Tenant Operations

Conduct inspections and report all room conditions

twice a month

to ensure cleanliness, safety, and readiness. Prepare vacant rooms to be move-in ready within the provided timeline Coordinate and oversee

move-in and move-out processes

(inspection, forms, and photos). Prompt action in removing

non-paying tenants

by ensuring compliance with company procedures.

Tenant Retention & Experience

Maintain

high

company renewal rate

and

cluster renewal rate

Ensure

high occupancy rate

for assigned clusters. Gather

high Google reviews monthly

mentioning your name as part of customer service excellence.

Customer Service & Engagement

Serve as the first point of contact for tenants, ensuring issues are addressed quickly. Provide a positive tenant experience by being proactive, empathetic, and solution-driven. Also any other ad-hoc tasks that assigned from time to time

Reporting & Documentation

Maintain accurate operational reports, tenant records, and compliance forms. Track occupancy, renewal rates, and service quality as part of KPI reporting.

Job Requirements

Diploma/Degree in Property Management, Hospitality, Business, or related field is preferred or Spm with 2 years working experience in related field. At least

1-2 years' experience in operations or property management

, preferably in co-living, real estate, or hospitality. Strong organizational and problem-solving skills. Excellent communication and interpersonal abilities. Willing to work on weekends/evenings as required. Possess own transport and valid driving license (mandatory).
Job Type: Full-time

Pay: RM1,800.00 - RM3,500.00 per month

Application Question(s):

what is your expected salary? do you have your own transport for work travelling?
Experience:

operation executive: 2 years (Preferred)
Willingness to travel:

100% (Preferred)
Work Location: In person