Job Description

Mohon

Kelayakan

• Min 2-3 Years managerial experience in related Retail and Hospitality Industry (F&B experience will be an advantage) - we do have opening for training manager as well if you don\'t have the required numbers of years of experience, we do still encourage you to apply.
• Leadership skills: As a restaurant outlet manager, you will be responsible for managing and leading a team of employees. You should have strong leadership skills, including the ability to motivate and inspire your team, delegate tasks effectively, and provide feedback and coaching.
• Customer service skills: Providing excellent customer service is critical in the restaurant industry. You should be able to handle customer complaints and ensure that customers are satisfied with their dining experience.
• Communication skills: Effective communication is essential in any management position. You should be able to communicate clearly and effectively with your team, other managers, and customers.
• Budgeting and financial management: As a manager, you will be responsible for managing the restaurant\'s budget and ensuring that financial goals are met. You should have experience in budgeting, forecasting, and financial analysis.
• Food and beverage knowledge: A good understanding of food and beverage is necessary to ensure the quality of the products and services offered. You should have a good knowledge of menu planning, food preparation, and food safety regulations.
• Time management: Managing a restaurant requires good time management skills. You should be able to prioritize tasks effectively, meet deadlines, and ensure that the restaurant operates efficiently.
• Problem-solving skills: Restaurant management can be unpredictable, and problems can arise at any time. You should be able to think critically and make decisions quickly to resolve any issues that may arise.
• Flexibility: Restaurant management can be demanding, and you should be able to work flexible hours, including weekends and holidays.
• Education and experience: A degree in hospitality or restaurant management is preferred, along with several years of experience in the food service industry.

Tanggungjawab

The Outlet Manager is responsible for the overall management and operations of a retail outlet. The main duties and responsibilities of an Outlet Manager may include, but are not limited to:

• Managing the day-to-day operations of the outlet, including sales, inventory management, staffing, and customer service.
• Developing and implementing sales strategies to increase revenue and profitability.
• Monitoring and analyzing sales performance to identify opportunities for improvement.
• Ensuring that the outlet is properly stocked to maximize sales.
• Managing and training staff to ensure they provide excellent customer service and meet sales targets.
• Ensuring compliance with company policies, procedures, and standards.
• Maintaining a safe and clean working environment.
• Developing and maintaining relationships with key stakeholders, such as suppliers and customers.
• Handling customer complaints and resolving any issues that may arise.
• Monitoring and managing the outlet\'s budget and expenses.

Manfaat

• Yearly Bonus

• Career progress
• EPF
• SOCSO
• Medical & Annual leave

Outlet Manager may also have the opportunity to become a partner in a new outlet that the company plans to open. This would involve working closely with the company\'s management team to develop and implement the new outlet\'s business plan, as well as contributing to the overall success of the company. This opportunity would provide the Outlet Manager with the chance to take on a more senior role within the company and potentially benefit from increased financial rewards.

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