Job Description

Mohon
Lokasi Kerja

• IOI City Mall, South Klang Valley Expressway, IOI Resort City, Sepang, Selangor, 62502, Malaysia Sepang Selangor Malaysia 62502

Penerangan Kerja
Kelayakan
Malaysian or Permanent Resident (PR).
Possess min SPM, Diploma, Degree in any field.
Have at least 2-3 years of working experience managing QSR, Counter Service or cafe.
Demonstrates strong leadership in managing daily outlet operations, including team supervision, staff scheduling, inventory control, and ensuring adherence to company SOPs and service standards.
Required language(s): Bahasa Malaysia and English.
Tanggungjawab
Responsible for driving sales performance, monitoring revenue targets, and implementing initiatives to optimize restaurant profitability.
Provide excellent food quality and service to maximize outlet profitability.
Responsible for accurate handling of cash and online payments, daily sales reconciliation, and ensuring compliance with company transaction procedures
Monitor staff's attendance, leave, attitude and performance.
Involve in interviewing, hiring, training, scheduling and managing staff.
Manage overall outlet and day-to-day operations within budgeted guidelines and to the highest standards.
Identify customers' needs and respond proactively to all of their concerns.
Purchase goods and continuously make necessary improvements.
Comply with all health and safety regulations.
Report to management regarding sales results and productivity.
Lead the team by attracting, recruiting, training and appraising talented personnel.
Establish targets, KPI's, schedules, policies and procedures
Provide two-way communication and nurture an ownership environment with emphasis on motivation and teamwork.
Manfaat

• Training Provided
• Performance Bonus
• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Allowance Provided
• Overtime Pay

Kemahiran
Outlet Management Team Leadership Customer Service Inventory Management Sales Management Financial Reporting Staff Training
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required