Job Description

To manage parts department by ensuring sales targets are met through workshop and counter business. Responsible for overall sales targets and cost management of parts department

To provide competent and efficient parts supply within planned inventory level (stock turnover, stock month) to all customers

Responsible organization and maintenance of branch parts department including company's assets, physical parts, correct quantity, proper location and condition, computer system, documents and equipment, business license, etc

To motivate and train subordinate so as to continuously improves product and job knowledge and attain high level of salesman and customer relationship.

To maintain effective feedback and close coordination with subsidiaries and head office in terms of policies and procedures, markets development, Branch medium and short-term planning, etc.

Responsible for timely reports submission and analysis.

Responsible in SOPs, ISO, DOE, Safety & Health and local authorities' compliance. Provide excellent customer service and ensure increased in retention rate. Deal with all complaints amicably, manage operating cost, good housekeeping practices and ensure company's profitability.

Responsible to perform other duties requested by superior.

To maintain a proper organization of effective / accurate parts supply, inquiries and back order process to workshop, dealers, customers and branches.

To maintain a proper organization of effective administrative and clerical duties.

Maintaining and updating of product knowledge and market feedback through Service / Parts News cum memos

To maintain a total organization of effective cleanliness, tidiness and arrangement of office and office equipment.

To maintain a total organization of effective and accurate physical parts receiving, checking and binning. (RDR Claim and damaged parts)

To maintain a total responsibility of effective housekeeping.

Cleanliness and tidiness of internal, external and surrounding area.

Cleanliness and proper arrangement of parts location and relocation

To carry out weekly random stock check (20 line items).

To perform a complete Annual Stock Check Exercise (as per instruction by Head Office).

To provide an effective short and medium term parts store planning and implementation at Branch in terms of maximum space utilization rearrangement of fast and slow moving parts.

To perform and to carry out other relevant parts duties which is instructed by Aftersales Head / Service Head/Service Manager from time to time.

To report / advice Aftersales Head / Service Head/Service Manager on any relevant matters, which arise as and when.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,200.00 - RM2,500.00 per month

Benefits:

Flexible schedule Free parking Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Ability to commute/relocate:

Perai: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person