Job Description

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand \xe2\x80\x93 and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.



Purpose of the job

• Reporting to Commercial SFM & Bistro Manager, this associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more.
• Strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. He / She also provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.

Your assignment

• Greets all customers with fast, friendly, personalized service and develops a rapport with our customers by learning their names, favourite drinks and food items. To take care of the well-being of the customers in our IKEA Cafe with questions in a friendly way.
• Adhere to existing operating procedures and ensure high levels of Quality, Service and Cleanliness in the Cafe and your work area.
• Render an accurate cash registry of sales transactions when required.
• Check on stock inventory and maintain stock accuracy in the system
• Optimise sales through up-selling and add on sales.
• Ensure conformance to Food Safety and Hygiene practices, actively practice First-In-First-Out (FIFO) in all products to ensure proper rotation of freshness and quality in the area of food preparation
• Execute store operations and do your part to ensure operations are in line with the Functional Commercial Review Standards
• Weighs grinds and packs coffee per customers\xe2\x80\x99 orders according to guidelines.
• Sells and serves baked goods and miscellaneous food items to customers.

Qualifications

• Provides superior services and promotes a friendly, comfortable environment by providing fast and friendly service.
• Service-minded and always keeping the customer in focus
• Sales-driven and enthusiastic about working with others in a team
• Able to work on rotating shifts, public holidays and weekends
• Able to work in fast-paced environment

Additional Information

Please apply by 10 March 2023

Important Note:

You are invited to this Life at Home Journey with IKEA, click to begin Life at Home Journey With IKEA Your job application will be prioritized when your complete Life at Home journey with IKEA.

Read more about

Ikano