Reporting to Commercial SFM & Bistro Manager, this associate role is responsible for attracting visitors to the stores by encouraging IKEA store visitors to stay longer and enjoy more.
Strives towards making people smile and build trust for the IKEA store among customers, co-workers, and suppliers. He / She also provides irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return.
Responsibilities
Greets all customers with fast, friendly, personalized service and develops a rapport with our customers by learning their names, favourite drinks and food items. To take care of the well-being of the customers in our IKEA Cafe with questions in a friendly way.
Adhere to existing operating procedures and ensure high levels of Quality, Service and Cleanliness in the Cafe and your work area.
Render an accurate cash registry of sales transactions when required.
Check on stock inventory and maintain stock accuracy in the system
Optimise sales through up-selling and add on sales.
Ensure conformance to Food Safety and Hygiene practices, actively practice First-In-First-Out (FIFO) in all products to ensure proper rotation of freshness and quality in the area of food preparation
Execute store operations and do your part to ensure operations are in line with the Functional Commercial Review Standards.
Weighs grinds and packs coffee per customers\' orders according to guidelines.
Sells and serves baked goods and miscellaneous food items to customers.
Able to work on rotating shifts, public holidays and weekends.
Benefits
15% staff discount
Birthday voucher
Maternity & Paternity Leave
Marriage & Newborn gift
Group Insurance
Free parking
Uniform provided and many more!
Ricebowl
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