Job Description

Join a leading FinTech that provides innovative financial management solutions for the modern ASEAN SME

Swipey's solution aims to help underserved SMEs ease their financial management burden, so they can focus on what matters most: Building the business.

We are looking for an enthusiastic

Partnership Operations Executive

that will drive and execute the partnerships that Swipey and partner has entered into, which will contribute to the strategic objectives of the company. You will maintain, nurture and grow our relationships with partners and also identify key growth opportunities that can be leveraged from the partnerships. You will also be responsible for communicating with internal stakeholders and organize any relevant sales and marketing activities.

This is an exciting cross-functional role! You'll have to work closely with the Partnerships, Marketing, Product, and Customer Success teams to operationalize each partnership -- from sharing enablement materials and FAQs to setting up tracking, co-branded communications, and ultimately drive results which is what truly matters for partnerships to be successful!

Key Responsibilities

Partner Onboarding & Enablement

Act as the main point of contact for partners after deal closure. Coordinate onboarding sessions and ensure all required partner information is collected (logos, assets, contact lists, etc.). Provide partners with Swipey enablement materials, FAQs, and brand guidelines. Ensure internal teams (marketing, success, operations) are aligned on deliverables.

Execution & Operations

Manage timelines and task lists for each partner activation. Track progress of partnership deliverables (campaign launches, integration steps, joint events, etc.). Create or maintain shared dashboards or trackers to ensure visibility of partnership activities. Support setup of referral or cashback campaigns, depending on the partnership type.

Partner Communication

Respond promptly to partner questions on campaigns, co-marketing, or operations. Coordinate follow-ups, reports, or updates to keep partners informed. Maintain accurate documentation of partner activities, materials shared, and outcomes.

Performance Tracking

Collaborate with marketing and data teams to track KPIs (partner engagement, lead referrals, transaction volume, or activation rates). Prepare monthly or quarterly partnership performance summaries. Identify bottlenecks or improvements for smoother execution.

Who You Are

You thrive in a fast-paced environment and enjoy seeing things move from "signed" to "successfully launched." Detail-oriented and organized, able to manage multiple projects simultaneously. Strong communicator -- professional, responsive, and partner-friendly. Collaborative across functions (marketing, success, operations, and product). Bonus if you have experience in partnership operations, client success, or marketing project coordination in a SaaS, fintech, or tech-driven environment.

Why Join Swipey

Be part of a growing fintech shaping the future of business spend management. Collaborate with strategic partners and internal teams to make real impact. Work in a supportive, fast-moving team that values ownership, learning, and results.
Compensation for this role ranges between

RM3,000 - RM4,000 per month

, depending on your experience and fit.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

Work from home
Application Question(s):

Do you speak or understand any additional languages (Mandarin/Tamil)? How comfortable are you in conducting success or check-in calls with customers to ensure product adoption and satisfaction? What is your nationality? Do you have experience coordinating or managing partnerships, clients, or campaigns after a deal has been signed? On a scale of 1-5, how comfortable are you managing multiple partner accounts or projects simultaneously?
Language:

English (Required) Malay (Required)
Work Location: In person