Job Description

Key Responsibilities

Team Leadership & People Management

Lead, coach, and support the Finance Admin team to achieve high performance and meet service level expectations. Allocate and manage daily team workloads and priorities, ensuring optimal resource use. Serve as the first point of escalation for team members on operational and people-related issues. Conduct daily huddles, regular one-on-one check-ins, and performance reviews. Identify development needs and support ongoing training and capability building. Foster a culture of collaboration, accountability, and continuous improvement.

Operational & Escalation Management

Monitor daily service delivery to ensure accuracy, timeliness, and compliance with policies. Act as the primary escalation point for internal departments and external stakeholders on Finance Admin matters. Troubleshoot and resolve operational issues, escalating to the Manager as required. Ensure adherence to internal controls, audit requirements, and standard operating procedures. Review and approve key financial transactions within delegated authority (e.g., POs, invoice validations, reconciliations).

Process Oversight & Improvement

Oversee payroll support processes, including timesheet validation, allocation reviews, and resolving variances. Ensure efficient procurement and AP processes, including PO lifecycle management, invoice approvals, and payment reconciliations. Supervise AR processes such as invoice issuance, debtor follow-ups, and revenue reconciliations. Monitor and ensure accurate financial data entry, documentation, and reporting. Identify and implement process improvements to enhance efficiency, accuracy, and compliance. Support internal and external audit activities by ensuring data readiness and procedural compliance.

Requirement:

Bachelor's degree in finance, Accounting, Business Administration or a related field. Minimum 5-7 years of experience in payroll processing, procurement or finance administration roles. At least 2-3 years in a team lead or supervisory position, preferably within a shared services or finance operations environment. Proficient in D365 accounting software and MS Office applications (Excel, Word, Outlook). Proven experience handling payroll support, procurement and financial processes. Demonstrated ability to manage escalations and resolve complex operational issues.
Job Types: Full-time, Permanent

Pay: Up to RM7,000.00 per month

Benefits:

Health insurance Opportunities for promotion Professional development
Work Location: In person