Job Description

Manage SEA payroll operations (Malaysia, Indonesia, Vietnam, Philippines, Singapore) and related payroll related program. Support Country HR/HRBP to develop site pay policy/procedures. Improve Payroll processes and practices through everyday TEOA including but not limited to BPI, technical solutions, digitalization and harmonization.

Job Requirements

A. Payroll Operations Management

Oversee end?to?end payroll processing across SEA (PH, MY, TH, VN, ID), ensuring accuracy, timeliness, and completeness. Own identified LEs' payroll by himself/herself. Manage multiple pay cycles, T&A inputs, backend validations where required.

B. Regulatory & Audit Compliance

Ensure payroll processes comply with local tax regulations, labor laws, statutory reporting, and government filings for each country. Lead or support internal audits, customer audits, CAP follow?ups, and statutory corrections (overpayment/underpayment).

C. Vendor & System Governance

Oversee performance of payroll vendors across SEA; manage escalations and quality issues. Lead or support system migrations, UAT activities, payroll system go?live, and integration of Payroll systems. Improve system reliability where vendors or systems lack enhancement capability.

D. Data Quality & Reporting

Ensure high quality and consistency of payroll data, especially for countries with manual environments or large HC fluctuations. Support monthly/quarterly payroll reporting, accruals, cost simulations, and reconciliations. Collect and validate data inputs to reduce errors from T&A, HR entries and local site submissions.

E. Team Management

Supervise, coach, and develop multi?country payroll analysts. Balance team's loading and conduct necessary adjustment base on situation. Enhance team's engagement and EVC status.

F. Process Optimization & Standardization

Drive payroll process optimization, automation opportunities, and reduction of manual tasks. Develop and maintain regional payroll standards, SOPs, and knowledge databases to ensure consistency. Support system integration and harmonization across SEA payroll operations.

G. Issue Resolution & Stakeholder Communication

Investigate and resolve urgent payroll issues (e.g., data errors, system issues, urgent pay runs). Provide clear communication to HR, Finance, managers, and employees on payroll matters. Act as escalation point for country payroll analysts and vendors.

H. Business Growth Support

Assess payroll capacity and resource needs in response to aggressive HC growth (e.g., Penang ramp-up). Recommend staffing adjustments, process redesign, or vendor model changes to support expansion.

What your background should look like

Education & Experience

Bachelor's degree in Human Resources, Accounting, Business, or related field. 8 years of payroll experience, 4 years in multi?country payroll operations. 3 years experience supervising payroll teams across multiple countries.

Technical Competencies

Strong knowledge of SEA payroll regulations (PH, MY, TH, ID, VN). Experience with payroll systems, T&A platforms, and HRIS integrations. Experience with system transitions, UAT, and vendor governance.

Behavioral Competencies

Excellent communication and stakeholder management skills. High attention to detail; strong analytical and problem?solving capability. Ability to lead under pressure, especially during peak payroll cycles or rapid expansion. Comfortable working in a regional, fast?changing environment.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Job Locations:

Prai, Penang, 13600

Malaysia

Posting City:

Prai, Penang

Job Country:

Malaysia

Travel Required:

10% to 25%

Requisition ID:

146368

Workplace Type:

External Careers Page:

Human Resources