Job Description

We\'re Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what\'s important to them. We\'ve developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.We\'re experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices \xf0\x9f\x8c\x8e. We\'re looking for more bright minds who\'d love to change the world by solving complex problems.What you\'ll do:\xe2\xad\x90 Partnering with Managers to ensure end to end onboarding of the Newsomers over their first 90 days lives up to Osome expectations, sets them up for success and for passing their probation.\xe2\xad\x90 Being comfortable with managing stakeholders, such as managers, colleagues, and peers, which includes mentoring, coaching, constructively challenging, and supporting your managers.\xe2\xad\x90 Supporting employee performance management, tracking their progression, providing training, and ensuring that every Osomer feels fulfilled and capable of doing their best work.\xe2\xad\x90 Providing consultation on daily employee queries and issues related to pay, performance, policies, and procedures in line with Osome\'s policies and local employment regulations.\xe2\xad\x90 Managing administrative duties related to people management, such as contracts for new hires, letters, criminal record checks, reference checks, and other tasks.\xe2\xad\x90 Own the employee lifecycle and balance the company\'s interests with employees\' well-being.\xe2\xad\x90 Support the development of Osome\'s policies and compliance, ensuring clarity and acceptance within the team as these develop.\xe2\xad\x90 Providing support to Managers on any ER issues. Leads basic performance improvement, disciplinary and grievance meetings offering pragmatic solutions to resolve issues in a timely manner.\xe2\xad\x90 Own the maintenance of data and employee changes in HiBob, and continuously seek ways to improve processes.\xe2\xad\x90 Comfortable with Operational People tasks, improving process gaps and working with the Service Level Agreements (SLAs) we have for People tasks.\xe2\xad\x90 Confident and able to hold difficult conversations, such as terminations, disciplinary cases and misconduct.\xe2\xad\x90 Update and review the monthly payroll process with any changes and liaise with the Finance team.\xe2\xad\x90 Contribute to people-related projects and company initiatives, such as running focus groups, mental health programs, diversity and inclusion efforts, benefits administration, internal communications, data analysis, and employee engagement initiatives.\xe2\xad\x90 Sharing minimal office tasks to ensure safety and wellbeing for the teams.Who you are:\xe2\xad\x90 Candidates should have proven experience in a similar People Advisor role.\xe2\xad\x90 Solid experience with Malaysia employment regulations.\xe2\xad\x90 Passionate about People and Talent.\xe2\xad\x90 Candidates should have excellent communication skills and experience collaborating with stakeholders.\xe2\xad\x90 Appreciation and understanding of confidentiality and discretion when dealing with people-related activities.\xe2\xad\x90 Demonstrates exceptional attention to detail.\xe2\xad\x90 Seeks new ways to improve people processes and outcomes, and consistently contributes to enhancing these processes.\xe2\xad\x90 Confident in leading the onboarding process for new hires and ensuring that all necessary paperwork is completed promptly and accurately.\xe2\xad\x90 Demonstrated success in embodying and promoting a company\'s brand.\xe2\xad\x90 Comfortable using Google software and tools.\xe2\xad\x90 Experience in using HRIS HiBob would be a significant plus.Our Benefits \xf0\x9f\x99\x8cOsome grows alongside you, but we already have a few perks:\xe2\xad\x90 Competitive salary\xe2\xad\x90 Multi-cultural environment to enhance your global perspective.\xe2\xad\x90 Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget\xe2\xad\x90 Mental Health Leaves\xe2\xad\x90 Flexible working arrangement; Hybrid working arrangementEqual Opportunity StatementAt OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.

Osome