Company Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge \xe2\x80\x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. As a Centre of Excellence in Penang, we take pride in providing shared services that Toll\xe2\x80\x99s entire network depends on daily. As our CoE grows, we enjoy more opportunities to take on exciting and diverse challenges to progress even further, always supported to learn, develop, and expand our knowledge. In a fast-paced environment, we are energised by our culture, which is caring, inclusive and welcoming. United in our purpose, we collaborate well as a team, continuously improving how we deliver for our internal and external customers. We appreciate the safety, security, and stability that our work brings and feel valued knowing that as our business grows, we all grow together.
Provide Workday knowledge and investigate issues raised by internal customer, and review all tickets to determine Workday Support vendor or IT involvement needed, providing context and details of the business requirements, exploring possible solutions.
Develop scripts for and perform User Acceptance Testing in Workday for items due to be included in monthly, bi-yearly and ad-hoc release
Execute all employee life cycle business processes in Workday at Tier 1, supervisory organisation and role management change, and roles security and permission access.
Perform HRIS process corrections or rescinds where required in accordance with the user role to ensure data integrity
Support end-user Workday guidance to internal customer, perform employee life cycle data entry and mass-upload request
Provide global reporting request, both standard and non-standard reporting
Qualifications
Diploma or Degree with 2-6 years in Shared Services Environment, well verse in Workday and preferably Service Now.
Passionate with both frontline and backend support and has good internalization on HR work processes and customer engagement
A structured and process-oriented person that is resilience and adaptable to work in a fast-pace environment to build the new HR Operations framework
Resourceful, independent and has the capability to rapidly learn new systems and processes and exhibit an openness to change
Additional Information Be Connected: With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great \xe2\x80\x93 it\xe2\x80\x99s what makes our possibilities endless. Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities. If this sounds like the opportunity you are looking for, apply now or for more information contact Kavita.Puroshothaman@tollgroup.com. To find out more about us visit www.tollgroup.com/careers You must be entitled to work inMalaysiaand be prepared to undertake pre-employment checks including a criminal history check and medical.
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