Job Description

Role Overview

We are seeking a highly skilled

PHP Developer

with strong expertise in the

Laravel framework

and hands-on experience in

GLPI

(IT Asset/Service Management) or

Vicidial or Asterisk

(Telephony/Contact Center platforms). The ideal candidate will be responsible for developing, customizing, and integrating enterprise applications to support our clients' IT operations and business processes.

Key Responsibilities

Core PHP & Laravel Development

Design, develop, and maintain web applications using PHP and the Laravel framework. Implement RESTful APIs and integrate with third-party services. Optimize application performance, security, and scalability. Write clean, reusable, and well-documented code following best practices. Perform debugging, troubleshooting, and bug fixes on existing Laravel-based applications.

GLPI (IT Asset & Service Management) or

Customize and extend GLPI functionalities through plugins, hooks, and APIs. Integrate GLPI with external systems (e.g., Active Directory, monitoring tools, ticketing systems). Develop automation scripts for asset discovery, ticketing workflows, and reporting. Maintain and update GLPI to align with organizational ITSM processes.

Vicidial / Asterisk (Telephony & Contact Center Solutions)

Customize Vicidial dialer and/or Asterisk dial plans to meet business requirements. Integrate telephony systems with CRMs, reporting tools, or web portals. Develop PHP-based interfaces or APIs to manage campaign configurations and call flows. Troubleshoot and optimize call routing, IVR, and SIP configurations. Ensure system stability, uptime, and compliance with telephony standards.

Database & Backend Responsibilities

Design and manage relational databases (MySQL/MariaDB/PostgreSQL). Write and optimize complex SQL queries for reporting and analytics. Implement database migrations, versioning, and backups.

System Integration & Scripting

Develop middleware and connectors to integrate different enterprise systems. Automate recurring tasks and deployment processes using scripting (Bash/PHP). Ensure compatibility with Linux-based environments.

Testing & Quality Assurance

Perform unit testing and participate in code reviews. Collaborate with QA teams to ensure solutions meet performance and security standards.

Collaboration & Documentation

Work closely with cross-functional teams (DevOps, Network, Telephony, ITSM). Create technical documentation, including architecture diagrams, code references, and deployment guides. Support end-users and provide training where necessary.

Required Skills & Qualifications

Proven experience in

PHP (Laravel framework)

development. Strong understanding of

GLPI

customization and integration or Hands-on experience with

Vicidial and/or Asterisk

(dial plans, IVR, SIP, campaigns). Proficiency in

MySQL/MariaDB/PostgreSQL

database design and optimization. Strong experience with

Linux environments (Debian, CentOS, Ubuntu, etc.)

. Familiarity with

REST APIs, JSON, and integrations

. Knowledge of version control systems (Git). Strong analytical, problem-solving, and troubleshooting skills.

Qualifications

Bachelor's degree in Computer Science, Software Engineering, or related field. 3-5 years of proven PHP/Laravel development experience. 2+ years of hands-on experience with GLPI, Vicidial, or Asterisk. (Good to have)
Job Type: Full-time

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

Additional leave Cell phone reimbursement Gym membership Maternity leave Opportunities for promotion Parental leave Professional development
Experience:

PHP : 2 years (Preferred) Asterisk/ Vicidial: 2 years (Preferred) GLPI : 2 years (Preferred)
Work Location: In person