Job Description

About the Role:

We are seeking a detail-oriented and process-driven

E-commerce Operations Specialist / Platform Manager

with a strong background in online marketplaces and platform management. The ideal candidate will manage store operations, optimize workflows, and drive performance improvements across e-commerce platforms.

Key Responsibilities:

Operate and manage

seller centers

(Shopee, Lazada, Tokopedia, Tiki) fluently. Conduct

SKU hygiene checks

and analyze sales, order, product, and store performance. Maintain

store content

(titles, descriptions, attributes) according to client specifications. Lead

workflow optimization and automation

, map and coordinate activities, and address risks to ensure continuous process improvement. Manage projects and promotions end-to-end, ensuring timely execution per client requirements. Analyze daily, weekly, and monthly

site performance reports

via key performance indicators (KPIs). Build strong relationships with client operations teams and educate them on best workflow practices. Foster

strategic partnerships

to drive mutual business success and understand client brand objectives.

Qualifications:

Minimum 2

years of experience

in E-commerce operations or platform management. Experience with

marketplaces or CMS platforms

(SFCC, Magento, Shopify). Strong analytical and reporting skills. Excellent project coordination and workflow management skills. Detail-oriented, proactive, and able to manage multiple priorities. Strong communication and relationship-building abilities.

Preferred Skills:

Experience in

optimizing workflows through automation

. Familiarity with E-commerce performance metrics and reporting.
Job Types: Permanent, Contract

Pay: RM3,000.00 - RM6,000.00 per month

Benefits:

Opportunities for promotion Professional development
Application Question(s):

Are you a permanent resident of Malaysia? * Do you have experience in Campaign Management/Ecommerce operations?