Policy Owner Services (Backend Operations) Job in EPS Ventures Sdn Bhd

Policy Owner Services (backend Operations)

Kuala Lumpur, M14, MY, Malaysia

https://my.mncjobz.com/company/eps-ventures-sdn-bhd

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Job Description

Job Summary

In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis. You will report to a Team Lead within the Policy Services team and ensure requests received are processed accurately within the service level agreement.

Day to day responsibilities:

Process customer requests under the

Major Alterations/Minor Alterations (either one)

function for traditional life, ILP and Term policies in accordance to guidelines, service standards and quality: Ensure that escalation cases are flagged out and work with the team leader towards resolution within the service level agreement.

Job Requirement:

Degree holder Fresh Graduate/ with relevant or experience or at least 1-2 years working experience in insurance policy servicing Knowledge on Life, ILP and term insurance plans will be added advantage. Keen learner and able to work independently Customer-oriented, with good interpersonal and communication skills
Job Types: Full-time, Permanent

Pay: Up to RM3,800.00 per month

Benefits:

Health insurance Maternity leave Professional development
Application Question(s):

What is your expected salary? What is your notice period?
Work Location: In person

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