Job Description

Description Primary Objective: To support Premier Centers in delivering superior customer experience and service by working closely with Premier Relationship Managers with service requests, sales documentation and attending to customers in the Premier Center, To assist Premier Centers in reaching out to Premier customers who are under-served and customers from the vacant Premier port. To Support cross-selling initiatives as well as Premier events. Key Responsibilities: Improve Premier Clients\' experience by providing service and regular Premier updates on campaigns and product launches to the vacant port of respective Premier Center\'s customer base. Provide strong support to Premier Relationship Managers and Premier Relationship Directors in sales activities such as pre/post sales appointments, checking of forms and follow ups on potential requirements to ensure completion of submission. Able to present Premier Propositions, campaigns and all deposit and asset products related to Premier segment to our Premier customers in a professional manner. Attend to walk-in and regular clients by providing good customer experience. Responsible on overall client service delivery as part of the Premier service champion Ensure smooth process flow in Premier fees charges for better customer\'s experience - Maintain and keep track on list of customers for Premier fees deduction to improve customer\'s satisfaction and reimbursements within TAT. Cross selling credit cards, PCA, MCA Debit Card, FD and Bancassurance Attend and support Premier events in areas such as merchandises and RSVP listing Other duties assigned by Premier Center Manager relevant to branch operations from time to time Requirements Requirements: Diploma - . Minimum 2 years of experience in consumer sales and/or branch operations Articulate and has good interpersonal and communication skills Service oriented and sales driven Proficient in MS Office and Work Basic knowledge of consumer banking products and sales operation Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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