Job Description

About BHP

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

About the Role

Owns the Payroll Australia, Asia and UK global processing area end-to-end, responsible for governance, experience/process, work design and knowledge management

Provide single point of accountability for continuous improvement of the Australia, Asia and UK Payroll processing area and improved customer experience.

Stakeholder Management

• Interface with Accenture Service Manager to manage continuous improvement pipeline, working together to analyse and identify opportunities to improve recurring problems and issues

Problem Solving & Continuous Improvement

• Provide consultative support for recurring issues within the payroll area and monitor and track interventions

Leadership, Coaching & Reporting

• Support team members in transition to the new HR Operations Operating Model, address team member\'s concerns and build capabilities

Project Management

• Identify and select the best methodologies/approach for developing and executing projects

Risk Management

• Proactively identify and take accountability to manage all risks for relevant experience area (operational, strategic, compliance and reporting)

Governance

• Define process standards and set and monitor adherence to service level agreements (SLAs)and key performance indicators

Measures of Success

• Overall customer satisfaction ratings / sentiment for service area

About You

• Experience working in HR organisations, ideally with experience working in an HR Operations or HR Services environment
• SAP and EC Payroll system knowledge and experience
• Expertise across the full spectrum of HR activity, including performance, talent, culture and foundational HR processes, analytics and improvement.
• Strong understanding of HR tools, processes and systems required including SAP.
• Strong continuous improvements skills
• Strong process governance skills
• Excellent communication and customer service skills
• Senior stakeholder engagement / relationship management skills
• BHP Asset or customer exposure / experience required
• Experience in working in a global environment

About Our Process

At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If you are already employed directly by BHP, please log in using your BHP email address or apply via our internal jobs portal.

Supporting a Diverse Workforce

The size, stability and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a best-in-class employee share program. We know there are many aspects of our employees\' lives that are important, and work is only one of these, so we offer benefits to enable your work to fit with your life. These benefits include flexible working options, a generous paid parental leave policy, other extended leave entitlements and parent rooms.

At BHP, we know that we are strengthened by diversity. We are an Equal Opportunity employer that is committed to making BHP a safe and inclusive workplace where everyone can thrive and be at their best every day. We are focused on creating a workforce that\'s more diverse and represents the communities where we work and live. providing a work environment in which everyone is included, treated fairly and with respect. We are an Equal Opportunity employer and recognise that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

BHP is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have a disability, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone about your situation and our recruitment process, please email us at inclusion@bhp.com.

BHP