Job Description

GLOBAL SUBFAMILY RESPONSIBILITIES

Amway Enterprise Solutions- Platform services department is looking for a Principal IT System Analyst to play a key role in managing the ongoing projects and partnering with multiple Technology and strategic partners in managing the day-to-day Production Incidents. This position will be responsible to lead the ES-Platform driven projects in partnership with internal cross functional and technology teams. The primary applications to support will include Finance applications within the Oracle E-Business Suite. Core activities will include Project execution, vendor governance with respect to Incident Resolution, Problem Management, Change Requests within the accepted SLE\'s, scheduling weekly meetings, sending weekly project status updates, Incident Status and so on in multiple geographies.

LOCAL JOB RESPONSIBILITIES

• Lead and manage Enterprise Solution (ES) Order To Cash (OTC) Platform owned projects.
• Have depth and breadth of technical/functional/domain know-how.
• Ability to work independently on defining solution for a mid-size, complex projects or contribute to solution or program.
• Expected to specialize in a technology/domain/functional competency area and able to prepare a road map for the competency /industry segment.
• Lead discussion, design and architecture for strategic cloud or on-premise enterprise solutions, engaging cross technical and functional teams as necessary.
• Work and partner across functional and technology teams in developing end to end solution designs and testing to secure accurate data posting in Oracle EBS for organization.
• Validate and future proof solution designs and software vendors, internal service providers, functional analyst and application developers.
• Prepare, conduct and evaluate proof-of-concept for enterprise solutions per business use cases.
• Skilled at defining and documenting current and future business and functional requirement for ongoing system enhancement initiatives.
• Document current and future state business processes for OTC , inventory and maintain repository of business process documents in order to promote reusability.
• Engage in the full cycle of project delivery process i.e business requirement, design, build, test, go live and support
• Able to serve as liaison between both business and technical teams to drive effective, timely solutions that fulfill both strategic and operational needs.
• Maintain and publish metrics on support areas and identify improvement opportunities
• Responsible for Level 2 and Level 3 Production Support assessment and resolution
• Performs configurations and extensions to software in order to meet end user requirements
• To be involved in any other tasks as and when assigned by Reporting Manager

• Bachelor\'s Degree or master\'s in computer science/ Information Technology
• A minimum of 8 years of experience developing solutions for Oracle E-Business Suite with strong hands-on experience in supporting Oracle Applications R12 e-Business Suite in Order Management and AR modules and business processes.
• Exposure to overall architecture of Oracle E-Business Suite and its interaction with other Oracle products
• Having exposure to Lean and Agile Methodology will be an added advantage
• Experience in engaging Oracle Support to research and resolve issues
• Certification in Oracle will be an added advantage
• Should be willing to work on weekends and Public Holidays, if any business need arises.

Amway