Job Description

Responsibilities:

Analyze current business processes and workflows to identify gaps, inefficiencies, and opportunities for improvement. Design and implement process improvements using Lean, Six Sigma, or other process frameworks.

Develop Standard Operating Procedures (SOPs)

,

process flow diagrams

, and documentation for business continuity. Facilitate cross-functional workshops and stakeholder meetings to gather requirements and align goals. Monitor, evaluate, and report on the performance of implemented process improvements. Support process digitization and automation initiatives

(ex: RPA, ERP enhancements)

. Ensure alignment with compliance, quality, and

regulatory standards (ex: ISO, internal audit).

Collaborate with IT, operations, and business users to drive process transformation projects.

Requirements:

Bachelor's degree

in business administration, Industrial Engineering, IT, or related fields.

Minimum 2-5 years

of working experience in

business process engineering

or improvement roles. Experience in a local corporate environment or

GLC is an advantage.

Proficiency

in

process mapping tools

(ex: MS Visio, Lucidchart, Bizagi).

Knowledge of

BPMN, Lean, Six Sigma, or Kaizen methodologies

. Excellent skills in

Microsoft Office (Excel, PowerPoint, Word)

; experience with

ERP systems

is a plus. Strong analytical and problem-solving abilities. Excellent communication and stakeholder management skills. Ability to work independently and manage multiple projects
Job Types: Full-time, Contract
Contract length: 12 months

Pay: Up to RM12,000.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Opportunities for promotion Parental leave Professional development Vision insurance
Ability to commute/relocate:

Shah Alam (Petaling): Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Work Location: In person