Product Catalogue Specialist

Subang Jaya, Malaysia

Job Description

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  • Position: Product Catalogue Specialist
  • Contract Duration: 12 months
  • Location: Subang Hi-Tech, Shah Alam
  • Mandatory Skill: Telco CRM / Billing
Responsibilities:
  • Responsible for project delivery of next generation Product Catalogue (EPC/PDC) for the company.
  • Drive product simplification and rationalisation SI partners in design product catalogue structure along with 3rd party platform integration.
  • Enhance and simplify configuration process and efforts and enable faster time to market. Design and implement new production administration of procedures and safeguards of all Production systems. Eg. System level configuration, execute, verification and ensure operation readiness.
  • Implement capacity management guidelines for product configurations.
  • Work with Architect to strategise and develop roadmap for Product Catalogue in CRM and Asia Billing. Work closely with other platform owners on product roadmap, provide recommendation and advise for solution design for end to end flow. Define new user journeys for CRM/Billing product configuration flow.
Requirements:
  • Minimum 3+ years working experience in the related field is required for this position
  • Strong knowledge in Telco product management and life cycle(configuration, production activity, etc) related to relevant fields
  • Understand and comply with the company Standard Operating Procedures & Policies
  • Candidate must possess at least a Degree holder in EE, Telecommunication or Computer Science
  • Good communication, presentation and report writing skills
  • Project management experience would be an added advantage
  • For this role it is important for you to constantly have a customer mindset i.e. able to think and react in ways that will be beneficial or cause least disruption to our customers
  • You have an appreciation for good service level and customer experience, whilst having the ability to anticipate and mitigate problems
  • You have the mindset to \xe2\x80\x98take the lead\xe2\x80\x99 and deliver on the mandate
  • Demonstrated success in creating a delivery organization using relevant tools and processes
  • Good understanding of software development, project management methods and processes
Job Types: Full-time, Contract
Contract length: 12 months Salary: RM6,000.00 - RM9,000.00 per month Benefits:
  • Health insurance
Schedule:
  • Monday to Friday
Experience:
  • telco CRM: 3 years (Required)
  • billing telco: 3 years (Preferred)

  • Health insurance

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Job Detail

  • Job Id
    JD925300
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Subang Jaya, Malaysia
  • Education
    Not mentioned