Job Description

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. Our Trust & Safety team\'s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. Some content viewed may violate our community guidelines which include but are not limited to bullying hate speech child abuse sexual assault torture bestiality self-harm suicide murder. What I\'ll Be Doing: 1. Familiar with search-related businesses, and understand search-related product functions and strategies. 2. Responsible for search evaluation, investigation, and other search-related business requirements and provide guidance to deliver all key project milestones and outcomes to optimize search results-related strategies. 3. Work independently as the evaluation and investigation project designer, deeply understand the business, and be responsible for the overall process of the project, including planning, implementation and providing high-quality evaluation analysis to help with product optimization. 4. Work closely with PM and RD to elaborate and optimize relevant evaluation standards or guidelines and output project SOPs to ensure that the evaluation meets expectations. 5. Work closely with multiple business partners to ensure business metrics improvement and workflow optimization. 6. Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, and adult & sexual content. 7. Other Ad-hoc and relevant projects as assigned. 8. Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role. 9. Your resilience and commitment to self-care to manage the emotional demands of the role. Qualifications What Should I Bring With Me: 1. Bachelor\'s degree or above. 2. Proficient in English and in-depth understanding of market regional culture. Multilingual will be preferred. 3. In-depth understanding of search engines and TikTok or similar social media platforms. 3+ years of working experience in the IT industry will be preferred. 4. Excellent data analysis and communication skills. Project management experience will be preferred. 5. Manage cross-functional operational efforts, working with data delivery, engineering, and product teams to ensure the smooth rollout of projects. 6. Flexible, adaptable, proactive and self-motivated, and demonstrated ability to perform well in a highly dynamic, rapidly changing environment. Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee\'s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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