Job Description

Role Responsibilities

Standard Chartered\xe2\x80\x99s diverse footprint across 63 of the fastest growing markets in Asia, Africa and the Middle East creates unique opportunities for passionate, motivated and highly skilled people who want to make a difference. We are changing the way people think about banking. We are changing the way we do business \xe2\x80\x93 becoming the digital bank with a human touch. This is your opportunity to be part of a growth story in an industry that is reimagining how customers are getting better, faster experiences and convenience through digital technology.

If tackling complex challenges excites you, then join our Digital Banking \xe2\x80\x93 Web Team where you will get to collaborate and work on solutions across business and functions to drive the transformation and deliver better experiences to our customers. We constantly strive to reduce time-to-market and streamline our processes. We follow agile methodology and work to embed an improvement habit across the bank.

What\xe2\x80\x99s in it for you?

As a Product Owner in our cross-functional squads, you will drive the outcomes of the squad to deliver on their objectives and key results. You will build and prioritise the product backlog to achieve business goals and manage stakeholder relationships to align expectation, prioritisation and overall product roadmap.

Responsibilities*

The PO is responsible for:

• Representing the stakeholders, and has the mandate to prioritise scope(functions/features) on behalf of the business
• Creating and maintaining a prioritised Product Backlog, ensuring it is visible, transparent and clear
• Preparing the Agile Execution Document, including the Initial Release Plan and other associated mandatory milestones and tracking and reporting delivery against the Initial Release Plan
• Clearly communicating priorities, objectives/goals, mission and acceptance criteria to the Agile Delivery Team
• Ensuring the Agile Delivery Team members understand items in the Product Backlog to the level needed
• The PO may ask the PgPMO or Scrum Master to update the Clarity data on their behalf.
• Ensuring that all submissions to committees (status reports, AED, Red packs, Closure Reports etc.) are of the right quality and are timely.
• Communicating progress outside the core Agile Delivery Team including reporting RAG status to PgSC
• Ensuring Project deliverables are of the desired quality and have appropriate endorsements/ sign-offs
• Transitioning and hand over to BAU.
• Owning the review of Benefits over the lifecycle
• When requested, presenting the Agile Delivery Closure report to the PgSC or PRC before the Project is closed.

They are the sole person (not a committee) responsible for managing the Product Backlog. While the PO may represent the desires of a committee in the Product Backlog, those wanting to change a Product Backlog item\xe2\x80\x99s priority must request the PO to do so. For the PO to succeed, the entire organisation must respect his or her decisions. The PO\xe2\x80\x99s decisions are visible in the content and prioritisation of the Product Backlog. The Development Team needs to work from the prioritised product backlog as agreed with the PO. They should not be requested to work from a different set of requirements by any other stakeholders.

Outputs

• Implementing world class digital banking products with highest quality standards.
• Implementing channel agnostic capabilities developed in global stack thereby enabling true global solutions that can be delivered across all RB markets.

Our Ideal Candidate

• Experience in Digital Banking Initiatives, especially on Online Banking, Mobile Banking, Wearables, or any other digital channels or devices
• Understanding the Customer Experience design and user experience principles.
• Certified Product Owner and understanding the agile delivery principles and basic knowledge about Scrum.
• Strong Communication Skills
• Strong Business acumen
• Good understanding about digital developments and customer expectations from digital banking products and services.
• Experience using tools such as Azure DevOps, Sharepoint, Jira, Confluence, etc.
• Good understanding about Mobile Apps, mobile operating systems and digital banking / finance apps in the market

Risk Management

• Responsible for identifying, assessing, monitoring, controlling and mitigating risks to the Group as well as managing them.
• Responsible to interpret the Group\xe2\x80\x99s financial information, identify key issues based on this information and put in place appropriate controls and measures.

Governance:

• Awareness and Understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Collaboratively work with internal stakeholders and local regulators to address governance issues.

Regulatory & Business Conduct

• Display exemplary conduct and live by the

. * Takes personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and Group Code of Conduct.

• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Qualifications*

Training, licenses, memberships and certifications

• Product Owner Certification

Our Ideal Candidate

• Visionary
• Product Owner must have a solid vision on what (s)he would like to deliver to clients. This would require the person to have deep understanding of industry trends and client needs and, should be able to weigh in the risks and opportunities. Without this quality, Product Owner may struggle to envision the product which (s)he wants to build for the customer. In large organizations with lot of legacy systems, It is recommended having Product Owner to envision product that delivers something of customer value.
• Identify hard trends \xe2\x80\x93 things we know will happen
• Leverage soft trends \xe2\x80\x93 things that might happen
• A product owner has foresight - having a sense for the unknown
• Minimum Marketable Product (MVP) mindset
• At times, Product Owners fall for the budgetary trap. They get tempted to build more features since there is still budget left for consumption. Studies have proven that on an average more than 65% of developed features are never used. This is a case of adding waste into the system. Instead of consuming the budget, focus on only delivering the most valuable features.
• Understand the competitive landscape
• We live in a highly disruptive market where new products are launched quite often. Product Owner needs to have his/ her eyes and ears on the ground to understand where opportunity arises and take swift decisions.
• Communicative and Collaborative
• As a Product Owner, the person will need to communicate with diverse set of stakeholders including Development Teams. The person should collaborate with everyone to bring them onboard with the product vision.
• Negotiation skills
• Collaborating with various stakeholders and Development Teams would need excellent negotiation skills. This will also help avoid delays in decision-making. When stakeholders skip Sprint Reviews, it is a classic sign of dis-engaged Product Owner.
• Release frequently
• Business value perceived by Product Owner is only a hypothesis unless it is released to the market. By not releasing frequently, he/she will just lengthen the feedback loop from the customers and miss the opportunity to take necessary tactical decisions about the product.

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

\xc2\xb7 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

\xc2\xb7 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

\xc2\xb7 Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

\xc2\xb7 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

\xc2\xb7 Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

\xc2\xb7 Flexible working options based around home and office locations, with flexible working patterns

\xc2\xb7 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

\xc2\xb7 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

\xc2\xb7 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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