Job Description

Position Summary:

• Johnson & Johnson is looking for their next Product Specialist. This role will be based in Central, Malaysia.
• The Product Specialist is responsible for achieving product sales to new and established specialty accounts to achieve sales objectives and greater market penetration.
• This job is eligible for sales incentives/sales commissions.

• Analyze territory and set realistic, attainable sales objectives.
• Obtain market information to help company identify opportunities and threats in the market.
• Provide monthly report to Sales Manager/ Senior Sales Manager/ Franchise Manager/ Franchise Director and submit all required information requested by management in prompt and orderly fashion.
• Become the leading authority on the products of his/her assigned franchise by continually enhancing personal application and usage as well as developing a thorough understanding of competitive products.
• Allocate sufficient time for in-service activities to ensure proper understanding and use of products by healthcare professionals as well as aggressively utilize promotional support materials during sales calls.
• Develop and implement an effective and efficient territory sales and coverage plan to achieve penetration, conversion and upgrade objectives.
• Present a neat and professional personal appearance to customer as well as maintain all company equipment and materials in clean and serviceable condition to support the sales.
• Create quality environment with all customers in which they enjoy doing business with Johnson & Johnson and address all customer concerns, especially complaints, promptly and fairly.
• Incorporate health and safety guidelines in all work activities.
• Create a very strong total quality image for Johnson & Johnson Medical in all business undertakings.
• Adhere to the principle of the Credo as a member and representative of the Johnson & Johnson Family of Company.
• Manages the development and servicing of Specialty accounts to achieve sales objectives.
• Identifies, classifies and acquires new accounts.
• Monitors progress and verifies corrective action has been initiated when necessary.
• Collects and analyzes feedback on customers, promotional programs, and environmental changes.
• Resolves difficult problems and customer complaints.
• Maintains relationships with key customers.
• To manage and lead ad-hoc projects that is assigned.

• Min Bachelor\'s degree qualification.
• Ability to work independently with high responsibility.
• Strong communication & negotiation skills.
• Strong customer management and problem solving skills.
• Excellent interpersonal and presentation skills with customer.
• Ability to prioritize and multi task with attention to detail.
• Preferably have a good track record on achievements.
• Self-motivated, energetic, proven sales skills.
• Relevant product experience preferred.
• Good command of English; speaking, reading and writing is required.
• Able to travel.

eQuest