Job Description

CORE RESPONSIBILITIES:

Act as the point of contact for clients, resolve problems and handle requests in a timely manner Provide in-depth product knowledge for physiotherapy, rehabilitation, and sports science equipment. Conduct product demonstrations, training sessions, and basic clinical support for customers. Support sales representatives during customer visits, presentations, and tenders. Assist in product installation, setup, and user training when required. Stay updated with new features and product launches, actively participate in product training/workshops/ events Study relevant clinical articles/information to enhance knowledge and provide relevant advice to internal/external customers Gather customer feedback and market insights to support sales and marketing strategies. Submit weekly complete reports to the manager
SKILLS REQUIRED:

Strong communication and interpersonal skills Good presentation and public speaking abilities Ability to understand and explain clinical/technical product information Strong understanding of physiotherapy, rehabilitation, and sports equipment. Comfortable conducting product demos and basic training. Strong problem-solving skills and ability to handle customer requests professionally Able to travel for customer visits, demos, or installations when required. Good time management and ability to work independently Team player with strong collaboration skills Well-organised with good attention to detail. Computer proficiency (Microsoft Office, CRM systems, basic data entry)
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

Flexible schedule Health insurance Opportunities for promotion Parental leave Professional development
Work Location: In person