Job Description

Lead program execution and act as the

primary liaison between the company and customers

, ensuring all requirements and feedback are managed promptly. Plan and attend collaboration meetings to ensure projects are on schedule. Coordinate and collaborate with cross-functional teams (Production, Engineering, Quality, Supply Chain, etc.) to drive a successful program lifecycle. Monitor production plan, shipment commitments, and revenue tracking. Organize, track, and prepare necessary reporting for customers. Update and maintain internal databases/spreadsheets for assigned projects, such as PO management. Manage customer satisfaction by resolving issues promptly, implementing corrective actions, and ensuring timely closure. Handle

ECO (Engineering Change Order) / ECN (Engineering Change Notice)

processes effectively.

Job Requirements

Bachelor's

Degree in Business Administration, Economics, Engineering or related field.

Minimum

3 years of experience

in program management or administration role, preferably in EMS/manufacturing industry. Experience in handling

ECO/ECN (Engineering Change Orders/Notices)

is an advantage. Excellent

communication, leadership, and interpersonal skills

to collaborate with cross-functional teams. Strong

analytical and problem-solving skills

, with the ability to manage multiple projects under pressure. Good command of

English and Bahasa Malaysia

(both written and spoken).

Ability to communicate in Mandarin will be an added advantage.

Able to work independently with minimum supervision and deliver results within deadlines.

Benefits:

5-day work week: Monday - Friday, 8:00 AM - 5:30 PM (No weekend work)
Cape Manufacturing Sdn Bhd

6, Jalan Belati, Kawasan Perindustrian Kampung Maju Jaya, 81300 Skudai, Johor Darul Ta'zim

Job Types: Full-time, Permanent

Pay: RM2,600.00 - RM4,000.00 per month

Benefits:

Additional leave Cell phone reimbursement Free parking Maternity leave Meal allowance Opportunities for promotion Professional development
Application Question(s):

Do you have order processing experience?
Experience:

Program Management : 3 years (Required) Program Executive: 3 years (Required)
Language:

Mandarin (Required) English (Required)
Work Location: In person