Job Description

MalaysiaJob details Posted 01 May 2024 SalaryRM10000 - RM40000 per month LocationKuala Lumpur Job type Discipline Reference264921_1714549057ConsultantSenior Consultant, TechnologyProject Manager / Business Analyst (Banking)Job descriptionJob Responsibilities:Project Management:

• Lead the planning, execution, and monitoring of projects within retail and commercial banking, ensuring alignment with strategic objectives and regulatory requirements.
• Develop comprehensive project plans, including timelines, milestones, resource allocation, and risk management strategies, to ensure successful delivery within scope, budget, and timelines.
• Coordinate cross-functional teams, including IT, operations, compliance, and marketing, to drive collaboration and ensure project goals are met.
• Provide regular updates to stakeholders on project progress, risks, and issues, and implement mitigation strategies as needed to keep projects on track.

Business Analysis:

• Conduct in-depth analysis of banking processes, systems, and customer requirements to identify opportunities for improvement and optimization.
• Gather and document business requirements through stakeholder interviews, workshops, and data analysis, ensuring alignment with regulatory guidelines and industry best practices.
• Analyze market trends, customer feedback, and competitor offerings to identify opportunities for product innovation and differentiation within retail and commercial banking segments.
• Collaborate with product managers, developers, and designers to translate business requirements into actionable solutions that meet customer needs and drive business growth.

Retail and Commercial Banking Expertise:

• Understand the unique challenges and opportunities within retail and commercial banking sectors, including deposit products, lending services, payments, and digital banking solutions.
• Stay updated on industry trends, regulatory changes, and competitive landscape to inform project strategies and recommendations.
• Collaborate with internal stakeholders and external partners to implement solutions that enhance customer experience, increase operational efficiency, and mitigate risk within retail and commercial banking operations.

Job Requirements:

• Bachelor\'s degree in Business Administration, Finance, Information Technology, or related field; Master\'s degree or relevant certifications (e.g., PMP, CBAP) preferred.
• Proven experience in project management OR business analysis roles within the banking or financial services industry, with a focus on retail and commercial banking.
• Strong understanding of banking products, services, and processes, including deposit accounts, lending products, payments, and digital banking platforms.
• Familiarity with regulatory requirements and compliance frameworks relevant to the banking industry, particularly in retail and commercial banking domains.
• Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across departments and levels of the organization.
• Analytical mindset with the ability to gather, analyze, and interpret data to make informed decisions and recommendations.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., JIRA, Confluence), as well as business analysis techniques and tools (e.g., BPMN, UML, Microsoft Visio).

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