Job Description

Job description

Why join us:

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project Manager.

In this role, you will:

Value Creation:

\xc2\xb7 Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk. Ensures the baselined scope, requirements, benefits, schedule, and budget are managed as outlined in Business Transformation Frameworks

\xc2\xb7 Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle.

\xc2\xb7 Collaborates and builds positive stakeholder relationships providing regular updates, obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements.

\xc2\xb7 Analyses management reports, and derives insights from it to drive the right business decisions

\xc2\xb7 Manages Change Adoption to ensure the change lands well and sticks, contributing to benefits realization as expected from the project(s) assigned.

Operational Performance:

\xc2\xb7 Produce a well-defined project plan, identifying the key milestones and assigning responsibilities / resources in line with Global Transformation Project Management Framework.

\xc2\xb7 Provides timely reports on project status, risks and issues, evaluating project performance based on management information using standardized metrics and templates in Clarity.

\xc2\xb7 Maintains project change control, ensuring any changes to baseline are managed through change request and all impacts are considered

\xc2\xb7 Promotes and takes accountability for project quality; identifies opportunities to improve delivery and oversees the governance process to reduce risk and ensure effective and timely decisions are taken

\xc2\xb7 Ability to manage and execute the projects assigned in an agile and flexible approach to ensure the best quality from a project execution perspective

Capability and People Development:

\xc2\xb7 Identifies and shares the resource requirements of the project to the Program Manager, requesting the appropriate skill set and/or experience

\xc2\xb7 Defines high level responsibilities and objectives for members of their project team and ensure the individuals are being used in accordance with their skills and resource request

\xc2\xb7 Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams

Requirements

What you will need to succeed in the role:

Requirements:

Knowledge

\xc2\xb7 Understanding of the project lifecycle

\xc2\xb7 Business Transformation Frameworks and best practice techniques

\xc2\xb7 Agile / scrum methodologies of project delivery

\xc2\xb7 Understanding of key activities for Change Adoption

\xc2\xb7 Knowledge of project management tools such as Clarity/ JIRA/ MS Project

\xc2\xb7 Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers, and other stakeholders

\xc2\xb7 Domain knowledge on any of the following: Retail Banking, Commercial Banking, Risk, Compliance, Payments & understanding of the purpose, value, culture, and fundamentals of Global Transformation

Experience

\xc2\xb7 Relevant experience on complex projects across countries or regions

\xc2\xb7 Organizational skills and ability to pick up work efficiently and effectively

\xc2\xb7 Experience in agile ways of working and flexible approach to work and an outstanding level of professionalism and conduct.

\xc2\xb7 Understanding of banking and/or financial services industry and/or shared services organizations

\xc2\xb7 Ability to work in virtual teams and ability to lead cross functional team

\xc2\xb7 Project management skills and experience of managing large and complex projects with different scope, environment.

\xc2\xb7 Delivering significant change and collaboration with stakeholders across locations

\xc2\xb7 Ability to interact and influence stakeholders at appropriate level

\xc2\xb7 Ability to pick up a live project and continue leading it

\xc2\xb7 Ability to work in non-structured environment (and bring structure to it)

\xc2\xb7 Ability to shape and structure complex problems and direct others, ability to take an E2E view and consider customer and business impacts across the project and externally.

\xc2\xb7 Ability to provide challenge and alternative solutions, and put forward recommendations / take decisions based on the information available

\xc2\xb7 Self-driven approach

\xc2\xb7 Problem solving ability with adherence to deadlines and tight timeliness

\xc2\xb7 Experience in project tracking (setting up project plan, managing risk and issue log, reporting and governance)

\xc2\xb7 Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications till training final user

\xc2\xb7 Experience with transformation changes Design & Initiation (D&I) are an advantage

\xc2\xb7 Ability to multi-task and potentially take on more than one initiative and/or projects.

Capabilities

\xc2\xb7 Portfolio Definition and Planning

\xc2\xb7 Global Mindset

\xc2\xb7 Customer Empathy

\xc2\xb7 Business Commerciality

\xc2\xb7 Business Analysis and Design

\xc2\xb7 Resource and Team Management and Leadership

\xc2\xb7 Problem solving and Critical Thinking

\xc2\xb7 Consultancy

\xc2\xb7 Innovation and Idea Management

\xc2\xb7 Ability to navigate a complex stakeholder matrix

\xc2\xb7 Understanding of financial aspects of programs

\xc2\xb7 Ability to build trust

\xc2\xb7 Proficient in Design Led Change - increasingly important for complex roles

\xc2\xb7 Working in a dynamic environment

\xc2\xb7 Influencing through communication

\xc2\xb7 Thought leadership

What additional skills will be good to have?

Qualifications and Accreditations

Project management certifications (PMP, MSP, Prince 2 or Agile PM) are an advantage preferred / required

Any relevant local banking qualifications such as ACIB (Associate of the Chartered Institute of Bankers) \xe2\x80\x93 Preferred

HSBC